Do you enjoy using your excellent organisational and people skills to help organisations work effectively? Join DOAJ as our Operations Manager, where you’ll be the glue holding our global team together and helping us to advance our mission to make research open to all.

About DOAJ

DOAJ offers free online access and visibility to the thousands of publishers, journals and authors who produce quality, peer-reviewed, open access content. It is a unique and extensive database of diverse open access journals worldwide, and its content is freely available online for everyone.

We are a mission-driven, global organisation registered in the UK with a Danish Branch. We are a small, growing virtual team across Europe, Africa, and South America. We are scholarly communication professionals, publishers, librarians, and academics working collaboratively to maintain the world’s best directory of open access journals. We are primarily contractors working part-time.

About the role

We are looking for an organized individual to join DOAJ as our new Operations Manager. Your role is to be the glue that holds our small but busy team together. We rely heavily on online collaborative working tools–Slack, Google Documents and Sheets, email, MIRO–and workflows optimised for our virtual organisation. The operations manager is vital to keeping the organisation functioning and moving towards its strategic goals.

The role is 30-37.5 hours per week.

The Operations Manager has responsibilities in the following areas:

  • Financial management
    Developing an annual budget in collaboration with the Managing Director, producing financial reports and forecasts, maintaining financial policies, ensuring compliance with UK/Danish requirements, overseeing year-end closing, managing supporter renewals and invoicing, and supervising the Finance Administrator.
  • Governance
    Provide support for DOAJ’s governance processes and bodies and ensure that the organisation complies with UK and Danish legislation
  • Human resources
    Defining new roles, managing recruitment and training, administering team contracts, ensuring development reviews, and maintaining HR policies and procedures.
  • Operations management
    The main tasks involve overseeing our helpdesk, managing charged-for services, administering non-core systems, recommending new systems, and serving as the privacy and GDPR contact.
  • Project management
    The main tasks involve planning and managing projects, administering external project participation, and ensuring internal communication on progress and timelines.
  • Shared services and strategic partnerships
    The main tasks involve overseeing shared services and partnerships, coordinating with technology partners, and collaborating with other organisations.
  • Strategy and planning
    Providing support for DOAJ’s strategic and annual planning processes and developing and monitoring metrics to track progress

The right candidate for this position is organised, process-driven, and able to move many things forward simultaneously.

You are committed to our ground principles: research should be open and available to everyone, regardless of gender, social or economic status, geographic location, ethnicity, or race. 



  • You have completed an administrative/business education or hold a higher qualification
  • Have several years of experience in a complex business administration or operations oversight role, including
    • coordinating financial processes
    • managing projects
    • stakeholder management, preferably across an international and diverse group of stakeholders
  • Fluent in written and spoken English 
  • Excellent organisational skills, including managing deadlines and prioritisation
  • Demonstrate quick and adaptive thinking and assume responsibility for initiatives within the scope of the role.
  • Demonstrate alignment with our organisational values


  • Fluent in other languages.
    • We are especially keen to hear from people fluent in Danish
  • A Danish citizen or a resident of Denmark
  • Previous experience  within academic libraries, publishing or another part of the scholarly communication industry
  • Previous experience with collaboration and productivity software, such as Google for Business apps, Slack, etc.
  • An ability to pick up new technologies, such as accounting software, quickly
  • Experience of working remotely

To be an integrated member of the team, you must:

  • be online at some point between 09:00 and 17:00 UTC+1 
  • manage your schedule and work independently
  • Have a stable and reliable internet connection
  • Attend scheduled online meetings using Google Meet and Zoom

More details

We are currently only set up to employ staff by contract in Denmark. Applications on a self-employed basis are welcome from anywhere in the world (but allowing for the timezone requirement above).

Occasionally, you will need to travel to meetings and industry events.


The Managing Director will agree on the level of compensation upon appointment. The level of compensation depends on where you are in the world and the type of contract you have with us.


DOAJ is an adopting organisation of the C4DISC Joint Statement of Principles and strives to improve diversity and inclusion in scholarly communications. It is extremely important to DOAJ that these principles are reflected in our organisational structure and underpin our day-to-day operations.


If you have questions about the role, working for DOAJ, or the application process, please email Dominic Mitchell at

How to apply

Please send a cover letter and a copy of your resumé/CV to Dominic Mitchell, DOAJ Operations Manager (, by 12:00 UTC on Friday, July 5th, 2024. 

Your cover letter must explain how you meet the obligatory and desirable requirements.

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